Dr. Jauhari is currently the Director of IIMT. She is also the Founding Editor of Journal of Services Research and has been editing the Journal for the last eleven years. She is Founding Editor of Journal of Technology Management for Growing Economies now featuring in EBSCO database.
Dr. Jauhari was earlier Region Lead for HP Labs Open Innovation Office for India. She was a part of a global team bringing together expertise from around the world to foster discovery and address important issues; connecting the world's leading researchers, scientists, and entrepreneurs through ground-breaking programs; and collaborating with them to tackle the next generation of breakthrough technologies. She won Innovator Award in her world wide team for the year 2008-2009. She also won the Empower Challenge grant from HP India for 2008-2009.
She has over 14 years of academic experience and was earlier the Head of Business School at IIMT.
She has authored nine books published from Springer in Germany, Haworth Press, New York and Oxford Press . She specializes in area of services, technology management and strategy. She is authored over 100 papers published in leading national and international journals.
She is on the Editorial Board of International Journal of Contemporary Hospitality Management (ICJHM). She is also on Editorial Board of Worldwide Hospitality and Tourism Themes (published by Emerald).
She was among the twenty most downloaded authors for International Journal of Contemporary Hospitality Management ICJHM(published by Emerald- the largest read hospitality journal in the world) for the year 2009-2010 .