Current Issue's Features (Volume 15 Number 1, April - September 2015)
An Investigation into Recent Trends and Challenges of Accounting 'Climate Instruments' .........
The paper studies the recent trends in accounting practice for disclosure of
'climate mitigation assets' related information in financial statements and
examines the challenges it raises for private investors and investee firms.
The paper provides a comparative analysis of accounting policies in three
regions – Europe, America and Asia – for treatment of emissions credits and
renewable energy certificates only. It examines the information shared in four
leading market surveys on the accounting practice currently followed by firms
to report, measure and disclose these climate instruments. A logical analysis
is then presented to analyse the challenges raised by this accounting diversity
for private investors and publicly listed firms. In the end the paper presents a
potential scenario for future developments. The paper finds out a clear absence of
definitive and uniform accounting guidance on treatment of climate instruments
in these three regions. A review of market surveys provide evidence that a range
of diverse accounting practices have now emerged among firms for reporting and
disclosure of climate trading rights and obligations. This accounting conundrum
has created a hidden deterrence to investment research and deters the overall
mobilisation of private investments for climate-affected firms. In long-term a
status quo deadlock of accounting policy can potentially be a significant barrier
to create a truly liquid and transparent world wide climate market. The research
provides comprehensive, up-to-date information on climate accounting practices
of firms to potential investors. It also presents conceptual aspects on financial
accounting for climate policy making and, ultimately adds practical value to the
ongoing climate financial accounting debate.
Antecedents of Mobile Number Portability in Indian Telecommunication Sector ..........
The Telecommunication Sector in India, for the last decade, has been a witness
to several structural and regulatory changes that have resulted in a heightened
level of competition among companies. Institutional changes, creation of extensive
product/service portfolios, major changes in the ownership status, heavy
use of modern technology, and globalization of the companies' activities are
some examples of the changes identified in this sector. The intense competition
among firms in the new global environment has made it inevitable for them to
seek ways to create and maintain quality relationship with customers. The Indian
telecommunication sector is no exception. In this context, the relationship
among customer's perceived service quality, employee quality, trust, corporate
image, switching costs, and switching intention (through mobile number portability)
have been analyzed by using regression analysis. The research indicated
that service quality, employee quality, perceived value, trust, and switching costs
appear to be most important dimensions influencing switching intention. Corporate
image, however, was not found to be statistically significant in the purposed
model. Service organizations should try to develop strategies that enhance
positive behavioral responses and prohibit negative ones. Such strategies can
include meeting the desired service levels as expected by customers, preventing
service problems from occurring, dealing effectively with dissatisfied customers
by solving their problems effectively, and positively confronting customers'
Primary Bank as a Measure of Brand Loyalty: An Empirical Study in Indian ............
Creating customer loyalty is a key objective for bank marketers. Various studies
in the past have explored customer loyalty for financial services. The present
study considers primary bank as a measure for determining loyalty. Based on the
responses from 151 customers in three different bank brands, the study attempts
to find the relationship between primary bank and demographic variables. The
results did not find significant relationship between primary bank and various
demographic variables. Using non-parametric Mann Whitney U test, the study
found significant differences between primary and non- primary customers in
terms of technology, salary/pension account and long term dealings. Factors
analysis was used to classify customer loyalty factors which were identified as
softer dimension, rates, technological solutions and position.
has an International editorial board and has representation from the
academia both from Indian and foreign universities. The editorial
advisory board is still being expanded."