Best Paper Awards

 

The organizers in association with the industry are happy to recognize quality academic papers presented at the International Conference on Services Management. The following awards have been instituted to recognize individuals whos papers are selected by a team of referees for these awards.

 
Best Paper Award (Overall)
 

K.G. Viswanadhan, N.J.Rao & C. Mukhopadhyay
Impact of Privatization on Engineering Education- A Study through the Analysis of Performance of Self-Financing Engineering Programmes in India.

               K.G. Viswanadhan, N.J. Rao & C. Mukhopadhyay
               Indian Institute of Science,
               Bangalore, India
   

 
Best Paper Awards (Session wise)
 
     Hospitality   (Session Code: Sconf-1)    

Peter O'Connor
An International Comparison of Approaches to Online Privacy Protection: Implications for the Hotel Sector

               Peter OConnor, Ph.D.
               Institute de Management Hotelier International (IMHI)
               ESSEC Business School, France

Dennis Reynolds & David Biel

Why isnt Satisfaction Included in Productivity Statistics? An Empirical Investigation of Holistic Productivity Analysis

               Dennis Reynolds
               College of Business and Economics
               Washington State University
               Washington, USA

               David Biel
               Cornell University
               Ithaca, New York, USA
 

     Tourism   (Session Code: Sconf-3)

Nadine B. Sulkowski & Angela Roper
The Strategic Behaviour of German Tour Operators in Croatia

               Nadine B. Sulkowski

               Institute for International Management and Technology
               (Oxford Brookes University),
               Raickak, West Bengal, India

               Angela Roper
               Oxford Brookes University,
               United Kingdom

U. Venkatesh

Leisure-Meaning and Impact on Leisure Travel Behaviour

               Umashankar Venkatesh, Ph.D.
               Institute for International Management and Technology
               Gurgaon, India
 

     Retailing and Real Estate Management  
  (Session Code: Sconf-4)
   

Aveek Majumdar   
A Model for Customer Loyalty for Retail Stores Inside Shopping Malls- An Indian
Perspective

               Aveek Majumdar
              
Indian Institute of Technology
               Madras, Chennai
 

     Telecommunications   (Session Code: Sconf-6)    

S. Rajeev, K.V. Sreenaath & A.S.Bharathi Manivannan
e-Purchases through Mobile Phones using  Policy Based e-Supply Chain Management

               S. Rajeev Ph.D, K.V. Sreenaath & A.S. Bharathi Manivannan
               PSG College of Technology
               Peelamedu, Coimbatore, Tamil Nadu
 

     Information Technology and ITES  
  (Session Code: Sconf-7)
   

N. Hemanth Kumar & V. Radha
An Enterprise Database Security Wrapper

               N Hemanth Kumar, V Radha
               Institute for Development and Research in Banking Technology (IDRBT)
               Hyderabad
 

     Education   (Session Code: Sconf-8)

K.G. Viswanadhan, N.J.Rao & C. Mukhopadhyay
Impact of Privatization on Engineering Education- A Study through the Analysis of Performance of Self-Financing Engineering Programmes in India.

               K.G. Viswanadhan, N.J. Rao & C. Mukhopadhyay

               Indian Institute of Science,
               Bangalore, India

Timmor Yaron & Talia Rymon
     
To do or not to do: The Dilemma of Technology-Based Service Improvement

               Yaron Timmor
               The Arison School of Business,
               The Interdisciplinary Center Herzliya, Israel

               Talia Rymon
               Arison School of Business,
               The Interdisciplinary Center Herzliya, Israel
 

     Financial and Insurance Management  
 
(Session Code: Sconf-9)
   

Christine Ennew & Harjit Sekhon               
Trust: The Success Factor for Financial Services

               Christine Ennew
              
Nottingham University Business School
               Nottingham, United Kingdom

               Harjit Sekhon
               Coventry University,
               United Kingdom

     General Issues   (Session Code: Sconf-10)

Gal Bonnin
Physical Environment and Service Experience: An Appropriation-Based Model

               Gal Bonnin, Ph.D.
               Marketing Department
               EDHEC
               Lille, France

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

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