Call for Papers


Papers are invited on the listed themes. The   papers   may   be  in the form of empirical research, theoretical models based on extensive research, case studies, documentation of best practices among other aspects. Papers are invited both from practioners and academics. Paper must be submitted in the MS Word format as an email attachment. Please see the author guidelines.

Important Dates

Abstract Submission Deadlines : November 30, 2004

Paper Submission Deadlines : December 30, 2004 

The conference aims to cover the following sectors:

     Hospitality   (Session Code: Sconf-1)    

The emerging issues in the hospitality sector,   Disinvestment and turnaround management,  Marketing for small firms-innovations and fresh Insights, Use of information technology, Implementation of customer relationship management systems,  Emerging HR paradigm, Managing the production process, Environmental concerns- some benchmarks, Critical factors for success, Financing the hospitality industry, Exploring growth options- franchising, mergers and acquisitions, contracting.

     Health Care Management  (Session Code: Sconf-2)    

Issues in healthcare management, Role of private sector, Models of healthcare management for reaching the deprived masses, Role of medical insurance, Financing the healthcare sector, Role of NGOs.

     Tourism   (Session Code: Sconf-3)    

Emerging areas of  concern, Benchmarks in tourism, Lessons for India, Sustainable tourism, Nature tourism, Role of marketing, Infrastructure for tourism, Regulatory mechanism, Setting the right culture, Policy issues.

     Retailing and Real Estate Management  
  (Session Code: Sconf-4)

Emergence of malls, Financing and viability of big malls, Destination management, Issues in design and user benefits, Private sector initiative in real estate development, Critical factors for success, Role of financial institutions in these developments.

     Public Services   (Session Code: Sconf-5)    

Issues in managing airlines, Benchmarks and customer services, Managing the metro projects, Lessons for developing economies, Financing, Managing at the city level, Managing the road and rail transport,  Building user charges.

     Telecommunications   (Session Code: Sconf-6)    

The emerging markets in developing countries, Lessons from developed countries,  Emerging issues in managing telecom markets, Future of mobile commerce, Issues in managing information enabled services, Future of telecom technologies for mobile telephony, Customer issues, Critical factors for success.

     Information Technology and ITES  
  (Session Code: Sconf-7)

Emerging leadership, Critical factors for success, Outsourcing and the future for developing countries,  Policy issues, Marketing, Retaining talent, Emerging BPO segment, Sustainability of BPOs, Future of embedded systems, Clusters in Software industry, Policy implications.

     Education   (Session Code: Sconf-8)    

Role of private sector, issues in managing the government universities, Role of endowment, Developing corporate university linkages- some case studies,  Job orientation in public universities, Leadership and future scenarios, Development of areas critical for a country's strength, Developing multilingual capacities, Regulatory mechanism for university education.

     Financial and Insurance Management  
(Session Code: Sconf-9)

Role of private sector, Emergence of new products, Critical factors for success, New products in insurance sector, Developing leadership competencies, Role of technology, Innovation and value drivers in finance industry.

  Click Here to Download Author Guidelines

Send your abstract and Paper submissions at the following address as an e-mail attachment. Please indicate the session and session code for which you  are sending the submission.



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