Dr. Vinnie Jauhari

Vinnie Jauhari Ph.D, is M.Sc. (Hons.) in Electronics from Panjab University, Chandigarh and MBA (Gold Medalist) (Marketing). She received her Ph.D. on Corporate Entrepreneurship from Indian Institute of Technology, Delhi and her Post-Doc from the United Nations University, Tokyo in the area of Technology and Society. Dr Jauhari is Region Lead- India HP Labs Open Innovation Office Hewlett-Packard Company. She is also currently Adjunct Professor and has been earlier the Head of the School of Management and Entrepreneurship at IIMT. She is also the Founding Editor of the Journal of Services Research, which features in the EBSCO database and Proquest. She has over seventy publications in National and International Journals. She has also authored books such as Business Strategy, Services Management, Readings in Services Management, Her forthcoming book, “Global Cases on Hospitality Industry” is being published by Haworth Press, New York. Her area of expertise is Corporate  Entrepreneurship, Strategy and Technology issues. She is widely traveled and has been a speaker at numerous International Conferences. She is involved with numerous international projects on Technology and has been a frequent visitor at IIASA, Laxenburg. She is on the Editorial Board of International Journal of Contemporary Hospitality Management. She is a reviewer for Technovation and International Journal of Contemporary Hospitality Management. She has also edited Special Issue of International Journal of Contemporary Hospitality Management.

Dr. Mark N.K. Saunders

Mark N.K. Saunders BA, MSc, PGCE, PhD, MCIPD, is Professor of Business Research, Method, Assistant Dean and Head of Research at Oxford Brookes University Business School. He is also a visiting professor at Newcastle Business School, University of Northumbria. Prior to this he was Head of the Human Resource Management Research Centre at Gloucestershir Business School. He is a chartered fellow of Chartered Institute of Personal and Development, member of Higher Education Academy, member of British Academy of Management, and director of Research Network Steering Group. He currently teaches research methods to masters and doctoral students as well as supervising masters dissertations and research degrees. Mark has published a number of articles on research methods, service quality, and trust and organizational justice perspectives on the management of change. He is co-author with Phil and Adrian of Research Methods for Business Students, Employee Relations: Understanding the Employment Relationship and with Adrian, Phil and Mike Millmore of Managing Change: A Human Resource Strategy Approach, both published by Financial Times Prentice Hall, and has also co-authored a book on business statistics. He has undertaken consultancy in public, private and not-for-profit sectors prior to which he had a variety of research jobs in local government.

Dr. R. Craig Coulter